cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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mech market bug
#162219 - 10/07/11 06:02 AM (173.171.168.13)
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i was hit with an odd bug a few days ago. i was unable to buy mechs off the market. i spent hrs on hrs trouble shooting this and sending SM an arm long ticket on this. has anyone else had this happen and if so what was the cause? or what did you find settings wise that caused this. this seems ok now but i know of another person who is going through this to. was on a windows system xp pro. using IE 8. i did find some active-x stuff turned off due to a recent update. but even after that was resolved i still had this bug for days. any info would be great so if others are going through this they can be helped. didnt matter what empire or login. and was only for mechs? l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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mattbuck
Eeyore
Reged: 02/13/04
Posts: 3285
Loc: Nottingham, UK
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Re: mech market bug
[Re: cbtgod]
#162220 - 10/07/11 06:45 AM (128.243.253.104)
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Gunner had a similar problem.
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: mattbuck]
#162312 - 10/18/11 09:49 AM (173.168.108.9)
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after weeks of no issues i now can again no longer buy mechs off the market. would love to know why this only seems to like me and gunner. ive changed nothing. and ive had no updates. along with this im getting IE cannot display errors all the time. and its only on neveron. this seemed to "fix" it self due to SM is still clueless on the cause. anyone else having any issues? l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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Gunner
Sergeant Major
Reged: 07/11/04
Posts: 364
Loc: Hurricane Capital of the World
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Re: mech market bug
[Re: cbtgod]
#162313 - 10/18/11 04:27 PM (173.65.23.244)
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I've actually been able to buy mechs for 2-3 days now. I'm just waiting for it to stop again for a few more months.
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It's a bird...It's a plane...Goddamit! It's another NUKE!
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: Gunner]
#162314 - 10/18/11 08:04 PM (173.168.108.9)
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and its bs tbh. if your settings have not changed and it works then dsnt its not your system is it its neveron. ill be asking people i know to make accounts who have never played neveron. to see if they have an issues. if so like when wow blamed your sytem for a 132 error which hit almost 4 mil computers they said it was your ram uhhhhhhhhhh right 4 mil computers all in the same week?. i was able to buy mechs today who knows on wed. and im still getting IE cant display issues. only on nev no where else on the internet. l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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wonko
Sergeant Major
Reged: 03/08/06
Posts: 273
Loc: park city UT
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Re: mech market bug
[Re: cbtgod]
#162328 - 10/21/11 05:40 AM (76.23.60.40)
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i have the same issue, it seems to be skipping the part where it finishes the purchase...but then 10 minutes later it will work, then it won't, kinda goofy how it comes and goes..
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Democrats are the root of all evil
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: wonko]
#162329 - 10/21/11 12:38 PM (173.168.108.9)
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no not goofy its the new servers that dont seem to work? lmao l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: cbtgod]
#162332 - 10/23/11 01:46 PM (173.168.108.9)
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ive had 2 diff people added to some of my empires by way of 2ndary logins. they are both getting mech market issues. as well as IE cant display issues. along with lagggg. also have the map not refreashing issues. these errors only happen on neveron. one system was a windows vista, the other xp-pro 64 bit. l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
Edited by cbtgod (10/23/11 01:51 PM)
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ShadowMasterCM
Captain
Reged: 12/07/05
Posts: 916
Loc: New York
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Re: mech market bug
[Re: cbtgod]
#162334 - 10/23/11 10:24 PM (24.103.210.226)
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DABOSS [cbtgod]
We have spoken before about random issues that can occur in Neveron
Quote:
if your settings have not changed and it works then dsnt its not your system is it its neveron.
So using your logic, since only a few select players are having this issue, it cant possibly be Neverons fault, cause its working just fine for the rest of us...
I don't appreciate your comment "SM is still clueless on the cause"
Trying to determine the cause for an intermitant problem is extremely hard even for the most experienced expert...which I have clearly stated that I am not.
Rather than wasting time and effort repeatedly complaining here and recruiting droves of zombies to create additional uncontrolled testings...why dont you work on trying to determine EXACTLY how to replicate this error in YOUR empire.
Vista and XP do in fact still work, with the internet as well as Neveron.
However both of those systems are older and could likely be the cause of your problems. Microsoft loves to disable features as a means of protection as new explits are discovered.
Older hardware can also have issues. Windows may chamge the default driver its using for any part of your system.
To state that you have done NO changes to any part of your computer, its software, and any other components there of, is a pretty strong statement. Your system could be making those changes for you, with out your knowledge.
Many aspects of your computer auto install updates, sometimes in the background, sometimes the next time you open/ use that program. So there is no 100% guarantee that there where "NO" changes. Every player has a unique set of programs and a unique set of hardware that creates their personal computer.
As well all know, over the years, sometimes the most bizzarre things cause the most annoying issues with the intel/ IBM based PCs
That being said...
There are certain things that can impact interactions with www.Neveron.com, including but not limited to:
Windows version, including any 'OEM' version differances, as well as the patches / updates OR the lack there of...
Windows Patches/Updates/HotFixes and so on, or the lack there of...
Active X, and its many various options [each seem to vary with the OS in use]
Browser version, as well as its patches and updates, or the lack there of
Java, the SPECIFIC version in use as well as patches [JAVA 6 has been in use since 2006, Java 7 rolled out July 2011]
Flash, the specific version as well as patches
So before we start some slander campaigns and donation boycotts...
let's try to be smart about the troubleshooting process and gather some SPECIFIC facts and include them in a place where they might actually be useful...as in HELP TICKETS
As for this odd mech purchase issue...if there are other people out there that seem to having the same or similar issues, please feel free to share what you know here on this topic.
The more info we gather about an issue the better the chances of fixing it
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: ShadowMasterCM]
#162342 - 10/24/11 04:56 AM (173.168.108.9)
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lmfao hey stupid that was a qoute form you in irc? you said at this point im clueless whats causing it? so get over it. no one said anything about a donation boycott pull you head out of your.... i wasted 4 hrs of my own time tracking and doing everything poss to fig out nevs bug.i will not waste anymore of my time on it. due to the fact it comes and goes and has now effected 4-5 people. i also sent you a very detailed help ticket to the above trying to fig things out again pull your head out of your..... blaming windows for nevs problems gets old. and as i stated again its only on your servers and neveron this issues happen. no updates and no changes at all to my system now for weeks and yet these bugs come and go. and now effect other players as well. l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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wonko
Sergeant Major
Reged: 03/08/06
Posts: 273
Loc: park city UT
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Re: mech market bug
[Re: cbtgod]
#162646 - 12/01/11 07:23 PM (76.23.60.40)
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this happened to me again last nite
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Democrats are the root of all evil
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cbtgod
Lieutenant Colonel
Reged: 12/14/05
Posts: 1813
Loc: IN A BOX UNDER A HOUSE
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Re: mech market bug
[Re: wonko]
#162648 - 12/02/11 01:48 AM (173.168.109.218)
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ok this bug is in the updates but. as i have been told if your empire has some of your own player made mechs on the market you will get this error. you would have to remove your own player made mechs from the market and you should be able to buy mechs. that is if i rember this right. if you dont have player made mechs on the market im clueless on this. this is what worked for me. l8rs DABOSS
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yes its a toad, if you didnt know that you dont know anything about cbt
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Gunner
Sergeant Major
Reged: 07/11/04
Posts: 364
Loc: Hurricane Capital of the World
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Re: mech market bug
[Re: cbtgod]
#162653 - 12/02/11 07:54 PM (173.65.23.244)
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You can have some player made on the market I've found, just not the hundreds I was putting up at once. I'm not sure of the number allowed yet.
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It's a bird...It's a plane...Goddamit! It's another NUKE!
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wonko
Sergeant Major
Reged: 03/08/06
Posts: 273
Loc: park city UT
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Re: mech market bug
[Re: Gunner]
#162656 - 12/03/11 02:15 AM (76.23.60.40)
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well i have a lvl 5.....no market mechs being sold here.....i fight my mechs not sell them.....that's why i need to buy more in a hurry sometimes.......this bug cost me a cf once.......can we please track it down?
i'm usually on in the middle of the night usa time, so prolly pretty slow on the server....so i doubt it's a traffic issue, but that's all i got guys.
this is intermittint.....and that is the hardest to diagnose, though the fix is usually pretty quick once we figgure it out....
it also happens with nasi and player mechs....at least when trying to buy them
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Democrats are the root of all evil
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ShadowMasterCM
Captain
Reged: 12/07/05
Posts: 916
Loc: New York
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Re: mech market bug
[Re: wonko]
#162664 - 12/03/11 04:32 AM (24.103.210.226)
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so what EXACTLY happened to you in your empire?
I would suggest including as many details as you can about the specific items involved, as you can never tell what bit of info will reveal the path that leads to identifying the actual bug.
The specifics probably belong in a private help ticket from that empire, rather than listed publicly on a forum post.
A few tips to every one about Help Tickets:
The type of info that should be included for an issue like this would include:
- current empire level at the time of the bug [levels change during war and that may factor into the bug]
- recent war activity including CF/ Surrender/ Full Protection status
- the exact unit attempted to purchase
- the seller of said unit(s)
- Current Funds
- "active" soldier funds [ie not the emperor using Current Funds to make the purchase]
- is this the PRIMARY login for the empire?
- type soldier being placed in the unit, as in New Hire/Unassigned, currently in a Mech [specific soldier ID# would be useful as well]
you get the idea...but generally EVERY help ticket should include this level of detail for ALL bug reports. Please be sure that the details you include are relevant to the specific bug being reported in that ticket
multiple bugs = multiple tickets
be sure that every bug is in its own ticket. multiple bugs in a single ticket means 1 bug gets fixed, the other bugs get lost in the shuffle of things
also please be sure to have an INTELLIGENT subject for ALL tickets.
Also:
Subject: Don't start a sentence in the subject...
Ticket Body: ...then finish it in the first line of the ticket!
Do NOT type all this data into one massive blob of a ticket!!!
There are buttons at the bottom of the ticket window that will insert the 'code' you need to create new lines, and new paragraphs. When you get to a place that you want to end a line, simply press that button and its inserted for you
After using that button a few times, you may realize that all it does is add in two very simply commands
<p> or <br> are new line and new paragraph
so just type <p> at the end of a normal sentence and it will generate a normal looking and READABLE help ticket page
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wonko
Sergeant Major
Reged: 03/08/06
Posts: 273
Loc: park city UT
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Re: mech market bug
[Re: ShadowMasterCM]
#162691 - 12/04/11 01:40 AM (76.23.60.40)
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well if you add a pause button to battle, then i can send in help tix when this kind of thing happens
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Democrats are the root of all evil
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ShadowMasterCM
Captain
Reged: 12/07/05
Posts: 916
Loc: New York
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Re: mech market bug
[Re: wonko]
#162698 - 12/04/11 12:21 PM (24.103.210.226)
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or you could resist that OCD urge to press that DoW button every now and then long enough to write up the ticket
:-P
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Phred
Sergeant
Reged: 01/20/12
Posts: 174
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Re: mech market bug
[Re: ShadowMasterCM]
#163502 - 01/23/12 09:48 AM (137.186.132.65)
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Coming back recently, I have had some strange thigns with the scripted windows. I use IE 8, and it does warn you about using them. its not safe or some such thing. I made Never as part of my trusted sites. That helped me. I am not sure what will happen for you guys, but just a suggestion.
If this is still a problem I guess.
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ShadowMasterCM
Captain
Reged: 12/07/05
Posts: 916
Loc: New York
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Re: mech market bug
[Re: Phred]
#163538 - 01/25/12 07:30 PM (24.103.210.226)
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its a bit more complex than setting Neveron as trusted
in fact, i want to get AWAY from the default 'trusted' setting in the future
however for those that have Neveron as trusted, you need to also modify the settings for the trusted listings
most issues are with Active X and Scripting settings, possibly with the option to allow downloading files [aka the registration control]
Microsoft, in its infinite wisdom, likes to simply turn off, or disable, any feature that exposes the average 'dumb' user to a security risk, more specifically recently discovered ones. Its easier to turn of the feature now, and find the proper 'fix' later
So depending on your OS and browser brand/ versions...you could have 1 setting, or 15 settings that might need tweaking to allow Neveron to download the registration control, as well as allow all the various active X pop-ups to work properly
If there is anyone that has some time, and would like to put together some guides on "how to" for each OS and browser commonly used with Neveron, I could post them somewhere in game
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