Image link not working?

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FrabbyModerator
02/25/20 04:35 PM
84.185.65.146

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Can somebody explain to me why the image in the infobox in this article is a valid link but doesn't show in the article?
Ostroc MkII

Is this somehow connected to the "invisible" adjacent maps that we discussed in the Operation Doneve beta, where Gruese and I somehow couldn't access a file that was clearly there in the wiki database and showed up for other users?
ghostrider
03/01/20 06:55 PM
66.74.60.165

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If the link isn't working for you, then you might want to know, I got it to show up.
And it definitely looks like it is a Robotech mech.

It does sound like it may be the problem you had with the beta.

Or did it get fixed between your post and mine?
FrabbyModerator
03/02/20 02:01 PM
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Nope. Curiously, it still shows an empty image with a blue link to the file for me. Clicking on the link brings me to the equally "empty" file article, where however the thumbnail pic is shown at the bottom. Just like with that map image Gruese and I couldn't see.

Nic? <activate BureaucratBatSignal>
Nic JansmaAdministrator
03/04/20 10:29 AM
107.5.176.221

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Here's what I see on the article and the File: page:

https://imgur.com/a/0GroF4f

Can you share a screenshot of what you see?

Are there any browser errors in the Developer Tools (F12)?
-- NicJ
FrabbyModerator
03/04/20 02:23 PM
84.185.65.146

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I've emailed you screenshots of what I'm seeing (the second is the file page, when clicking on the blue file name link that is in the place of the image in the infobox of the main article).

My browser is a Firefox 73.0.1 64-bit. Upon hitting F12 I get no errors and these three warning messages:

Diese Seite verwendet die nicht standardisierte Eigenschaft "zoom". Stattdessen sollte calc() in den entsprechenden Eigenschaftswerten oder "transform" zusammen mit "transform-origin: 0 0" verwendet werden.

This page is using the deprecated ResourceLoader module "jquery.placeholder".
Use of "jquery.placeholder" is deprecated since MediaWiki 1.29.0

Use of "Sarna" is deprecated. Use mw.config instead.
Karagin
03/04/20 11:10 PM
70.118.172.64

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Have you tried Chrome or another Browser?
Karagin

Given time and plenty of paper, a philosopher can prove anything.
Cache
03/26/20 11:39 AM
166.181.82.38

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I have the same issue with various articles now and again. This includes when I upload new or replacement images. Clearing my browser's cache doesn't help.
Cache
03/27/20 04:29 PM
24.196.149.254

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https://www.sarna.net/wiki/Arion

I cannot see the infobox image in the article. After clicking on the link for the image, I can see the image with no issues. This is both in Firefox and Chrome.

Chrome has 1 warning that says:
/thumb/6/6b/Arion_(combined_picture).jpg/191px-7f1dqk2v2a2wegksdtj1xux98de01qq.jpg?timestamp=20140118182941:1 Failed to load resource: the server responded with a status of 404 ()

Firefox has 3 warnings:
This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. Arion

This page is using the deprecated ResourceLoader module "jquery.placeholder".
Use of "jquery.placeholder" is deprecated since MediaWiki 1.29.0 load.php:18:396
GVL: 2807 2807
Set(23) [ 10, 13, 24, 25, 32, 36, 46, 52, 63, 69, … ]
cmp-v8.js:1:126476

Use of "Sarna" is deprecated. Use mw.config instead. 2 load.php:154:976
FrabbyModerator
03/29/20 05:59 PM
84.185.65.146

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Funny. I can see the picture all right.
Nic JansmaAdministrator
04/01/20 01:02 AM
107.5.176.221

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I think I may have fixed this issue, specifically for the Arion page. There may be other pages that I've fixed as well.

Can you all let me know if you see any ongoing issues on any page?

Thanks!
-- NicJ
FrabbyModerator
04/01/20 05:31 AM
79.212.158.38

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That seems to have worked... partly.
I can now see the Ostroc MkII image all right, and the Baltazar map image as well. But curiously, I still cannot see the Beta Regulus map image.

How is it possible that the fix doesn't seem to work in all instances, particularly in the case of Beta Regulus/Baltazar which seems to be the virtual same situation yet one works and the other still doesn't?
Cache
04/08/20 01:15 PM
24.196.149.254

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I can now see all images listed on this page. I will be sure to update here if I run across any more errors.
FrabbyModerator
04/23/20 06:05 AM
84.185.77.181

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Whatever the issue is, it's still unresolved. I found out today that the image of Loren Coleman is similarly affected - the infobox provides no actual image but a blue link to the image file. I know that I used to see the image there (I've edited this article in the past).
It may also be worth noting that this "hidden image" effect seems very random. I first noticed it for star map .svg files from Operation Doneve but have since seen it in .jpg files as well, including files that I had uploaded myself such as the Ostroc MkII image.
Cache
05/10/20 10:53 PM
24.196.149.254

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This one is a little different: https://www.sarna.net/wiki/File:FRR-Drak%C3%B8ns-brigade.png

I can see the primary image, but not the (current) thumbnail in the file history section, or other areas where the thumbnail is displayed. It says, "Error creating thumbnail: Unable to save thumbnail to destination." I have received this error numerous times over the last few years.
Nic JansmaAdministrator
05/14/20 11:04 AM
107.5.176.221

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OK, I found a bunch of file permissions on the server were misconfigured. They should theoretically all be fixed now, and hopefully thumbnails can be generated in all cases.

I'm going to test it a bit, but if anyone has issues uploading images, please let me know.
-- NicJ
FrabbyModerator
05/14/20 04:41 PM
91.39.164.19

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All invisible images that I checked seem to be fixed for me now, save one: The Ostroc Mk II image is still invisible for me.
I'm at a loss as to how that's possible. I uploaded it myself years ago and everything worked just fine until it didn't.


Edited by Frabby (05/14/20 04:42 PM)
Cache
05/14/20 05:39 PM
24.196.149.254

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I can now see the thumbnail for the file I uploaded (20:09, 19 March 2019), plus the two for your uploads.
FrabbyModerator
05/18/20 06:44 AM
91.39.164.19

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Browsing the Sarna image list, here are those I found that are still "invisible" to me. The list is not neccessarily complete.

File:OstrocMkII.jpg
File:BTPatchesFederatedCommonwealth.jpg
File:Blackthorns.gif
File:Capellan Confederation - House Ijori.jpg
File:Romano Liao - Zina Saunders.jpg
File:KingstonRangers.jpg
File:Shoko-naval.png
File:Gunsho-tech.png
File:Gunsho-armor.png
File:Subalternlegal.png
File:Marshaladmin.png
File:LeftenantColoneladmin.png
File:Captainlogistics.png
File:FreeRasalhague-Sergeant.png
File:Star-Adder-Point-4.png
File:Reed’s Brew.jpg
File:Komephoros.jpg
File:Kawich.jpg
File:Hamptons hessens.png
File:Styx.jpg
File:Pike IV.jpg
File:Cccdeltagalaxy (2).jpg
File:Coyote-PointCommander.png
File:SmokeJaguar-Point2.png
File:Arkablegion2.png
File:Anting2.png
File:Deneblightcavalry15.png
File:Davionguardslight.png
File:Avalonhussars17.png
File:Corho.png
File:Coepsilon.png
File:Codelta.png
File:Fmpayne.png
File:Daggerstar-SR-Support.png
File:SnowRaven-Point5-Elemental.png
File:SnowRaven-Point2-Naval.png
File:Caesar'sCohorts.jpg
File:Eriksson's Einherjar.jpg
File:Galahad.png
File:Bromley.png
File:Dracmayetta.png
File:Crukestrel.png
File:SnowRaven-Point2-ASF.png
File:Benjaminregulars22.png
File:Jaegersskye.png
File:Donegalguards17th.png
File:Starleagueintelligence-memberstateliasion.png
File:4th Claw (Clan Ghost Bear).jpg
File:3rd Claw (Clan Ghost Bear).jpg
File:2nd Claw (Clan Ghost Bear).jpg
File:1st Claw (Clan Ghost Bear).jpg
File:77th Crimson Guards (Clan Blood Spirit).jpg
File:6tharmy-v-kappa (2).jpg
File:42nd Shadow.jpg
File:BTPatchesFederatedCommonwealth.jpg
File:GroverShraplen.png
File:FS3025-leftenant.png
File:Crest of House Cunningham.png
File:Wordofblakerom.png
File:Wordofblakerom-counterintelligence.png
File:Princefield Military Academy.jpg
File:WobIota.png
File:DC-3079.png - "File Missing"
File:F-S-3145.png - "File Missing"
File:Rots-3135.png - "File Missing"
File:Irian Technologies.jpg
File:Mountain Wolf BattleMechs.jpg
File:Major Evanda Castro.png
File:RAA ff.jpg
File:TIS4 2d.jpg
File:WikiProj ff.png
File:Battleforce.gif
File:FP SetSymbol.gif
File:FE SetSymbol.gif
File:CCG Mercenaries Sleeves 3.jpg
File:CCG Counterstrike Sleeves 3.jpg
File:Lum 3151.svg

It seems totally random, such as there being a batch of rank insigia and one or two random ones will not show for me. Also, the files in question are a wild mix of jpgs, pngs and svgs. With some, I can see thumbnails displayed; with others not even that. Some showed blanks in the file list but were there all right when I clicked to the file/article.
No rhyme nor reason that I could discern.
Nic JansmaAdministrator
05/29/20 09:14 AM
107.5.176.221

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I think these are all OK now! I fixed yet another server configuration issue, which would have caused those images to not appear.

Let me know if you find anything else!
-- NicJ
FrabbyModerator
05/30/20 09:43 AM
91.39.164.19

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I didn't check all files from my list two posts up, just the first six and a handful others, jpg, png, gif. They all work now.

The three special cases marked with "missing file" still have that error message though.

And the last one (and only svg file in the list) also still doesn't work for me:
"The requested URL /9/9f/Lum_3151.svg was not found on this server."
Nic JansmaAdministrator
06/10/20 10:28 AM
107.5.176.221

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Hm, yeah the 3 files marked as missing aren't on the filesystem anywhere, and I can't find them in any backups.

https://www.sarna.net/wiki/File:Lum_3151.svg seems OK to me -- can you share a screenshot of what it looks like?
-- NicJ
FrabbyModerator
06/10/20 11:24 AM
91.39.164.19

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Re-checking Lum, it's also fine now. Don't ask me why.
So it seems we're good for now. Thanks for your efforts Nic!
Cache
12/22/20 03:09 PM
24.183.60.117

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It's been a while, but I ran into this problem again.

https://www.sarna.net/wiki/File:Defiance_Industries_logo.png

The thumbnail image for the latest version uploaded does not appear for me. "Error creating thumbnail: Unable to save thumbnail to destination"


For what it's worth, and if my memory is correct, I have had this problem mostly when uploading files who's file name does not correctly reflect the file type. For example, there are numerous images with JPG file names that have had PNG images uploaded in their place without the file name being changed. When I try to fix the discrepancy, this error might occur.


Edited by Cache (12/22/20 03:42 PM)
Cache
12/29/20 07:49 PM
24.183.60.117

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Same issue: https://www.sarna.net/wiki/File:CGB_Delta_Galaxy_logo.gif

The thumbnail was fine until I changed the file name to match the newly uploaded file's type.
Nic JansmaAdministrator
01/03/21 10:51 AM
107.5.176.221

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Thanks @Cache, I've fixed this now. Issue from the recent server upgrade.
-- NicJ
Cache
01/30/21 04:38 PM
24.183.60.117

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https://www.sarna.net/wiki/File:CJF_Falcon_Guards.png

https://www.sarna.net/wiki/Jade_Falcon_Guards_(Clan_Jade_Falcon) (thumbnail doesn't display in this article, but did in another.)

Same issue when uploading a new version of the image. Previous image was JPG, new is PNG. Everything looked fine until I moved the page to change the file name.
FrabbyModerator
01/31/21 02:49 AM
79.212.152.58

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I see no image displayed in the first link either.
In the article, instead of an image in the infobox it say "Error creating thumbnail: Unable to save thumbnail to destination".
FrabbyModerator
01/31/21 04:52 PM
79.212.152.58

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Wait. Re-checking, the first link has a weblink to "Original File", the URL is https://cfw.sarna.net/wiki/images/5/5e/CJF_Falcon_Guards.png?timestamp=20210130202924
Cache
02/07/21 07:08 PM
24.183.60.117

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Yeah, the original file is always fine. Creating thumbnails is where the issue arises.
Nic JansmaAdministrator
02/15/21 04:07 PM
107.5.176.221

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I think I've finally found the gremlin that has been causing all of these issues. I know I've said this before, but I swear this time I've got it!

I believe this was due to _sometimes_ image thumbnails needing to be generated later, after the image was uploaded. We have a "runJobs" script that takes care of asynchronous jobs, and it was running as the wrong system account. That has been fixed, and it looks like all of the old image thumbnails work now after I've fixed permissions again.

Thanks!
-- NicJ
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